Front Office Team Member

Location: Ruckersville or Winchester
Job Type: Full-time/Part-time

Are you a friendly, organized, and compassionate individual with excellent communication skills? Join our dynamic team at Life Works Professional Counseling, a compassionate counseling practice dedicated to supporting individuals on their journey toward mental wellness. We’re looking for a dedicated Front Office Team Member to be the first point of contact for our clients, ensuring a smooth and welcoming experience.

Responsibilities:

Greet and check in clients as they arrive, offering a warm and supportive environment.
Answer phones and respond to emails in a professional and timely manner.
Schedule and confirm appointments for clients with counselors.
Maintain and manage client records, ensuring confidentiality and compliance with HIPAA.
Process insurance verifications and assist with billing inquiries.
Ensure the office is clean, organized, and stocked with necessary materials.
Coordinate with counselors to maintain efficient office operations.
Provide general administrative support as needed.

Qualifications:

Previous experience in an office or customer service role is preferred.
Excellent communication and interpersonal skills.
Strong organizational skills and attention to detail.
Ability to maintain confidentiality and adhere to privacy policies.
Proficiency in Microsoft Office or similar office software; experience with electronic health records (EHR) systems a plus.
A warm, empathetic, and professional demeanor.
Ability to multitask and work well under pressure in a fast-paced environment.

Why Join Us?

A supportive and collaborative team environment.
Opportunity to make a meaningful difference in the lives of others.
Competitive salary and benefits package.
Flexible hours and the possibility of remote work (if applicable).
Ongoing professional development opportunities.

If you are looking for a rewarding position in a caring and nurturing environment, we would love to hear from you! Apply today to become part of our compassionate team at Life Works.

How to Apply:
Please send your resume and a brief cover letter explaining why you're a perfect fit for this role to amber@lifeworksprofessionalcounseling.com.

We look forward to hearing from you!